Frequently asked questions

A mobile app for finding skilled vendors for weddings, celebrations and events across Nigeria. This website offers guides and a free event planner.

Yes. Each vendor profile and job in the app shows where it is based, so you can look for people serving your area. We do not promise results sorted by distance or real time availability.

No. Posting jobs, applying, agreeing work and paying all happen in the app.

Makeup, photography, videography, catering, decoration, planning, MCs, DJs, fashion, cakes, venues and more.

Look at each vendor's profile and portfolio, check for the Verified badge, and agree the details in writing before you pay.

Easy Apply is a simpler application for smaller or straightforward jobs. Detailed Apply lets a vendor give more information for bigger or more complex projects.

Yes. You review the payment request before you pay, and you can ask for changes.

Download the app and create a profile.

You have completed identity checks and your profile. It does not guarantee quality.

No. We cannot guarantee jobs or income.

After the customer approves your work, and not while a dispute that affects that money is open.

We aim to process a withdrawal within 3 to 5 working days. That is a target, not a promise of when the money arrives. Instant payouts are not available.

Customer payments are processed through Paystack and settle to SkillConnect's Paystack merchant balance. SkillConnect is not a licensed escrow provider. SkillConnect normally initiates the vendor payout after you approve completed work.

SkillConnect initiates vendor payouts after customer approval, following the agreement and our Terms. An eligible dispute raised before payout can pause release while it is reviewed.

Yes. You review the vendor's payment request first.

You have seven days to approve the work or ask for changes. If you do not respond, SkillConnect reviews the case and may authorise release. Payment is not released automatically just because those seven days have passed. An open dispute is dealt with before release.

No. The vendor can request a payout only after approval.

No.

No. It depends on the agreement, the facts and our Terms. A partial refund can be made after a dispute is settled. Settling a dispute does not mean a refund in every case.

No. The planner is for your own notes. You pay vendors in the app.

Raise a dispute in the app. Either side can do this under the app's rules. Keep your agreement, messages and evidence.

While a dispute is open, an amount that has not been released may be held back from release. Money already paid out may be hard to recover.

SkillConnect reviews the agreement and the evidence, and tells both sides the outcome and the reasons. The Terms set out the possible outcomes.

Not always. We cannot promise it.

Yes. It works in your browser without an account.

No. They are examples to help you start.

No. The mobile app has a Wedding Planner. This website has a separate guest Event Planner that saves only in this browser. It does not sign you in or sync to the cloud.

No. They are your own notes.

Yes, in this browser on this device. It is not backed up, not synced to other devices and not linked to an account, and clearing your browser data deletes it. Use Export backup in My Events to keep a copy. Saving to an account is planned for a later release.

Yes. My Events keeps weddings, birthdays, company events and more side by side on this device, each with its own budget, guests, vendors and checklist.

Yes. Your plan is kept in your browser on this device. It is not sent to SkillConnect.

Not yet. Signing in to save your events is planned. Finding vendors, jobs and payments happen in the app.

App Store and Google Play. See the Download page.

Yes. The app is free to download.